Project Overview
Texas Construction Company wanted to revamp their customer experience, to allow them to participate actively in the project development, sign off project scope and decisions made on the fly.
Internally, they wanted a complete 'command center' - a bundle of apps that work together as one.
Our Approach
We mapped their entire operations, both internal and external and built total of 7 apps, all-in-one:
Project management, 2-way, with clients portal
People and operations - time off, planning, hiring, development
Document management - administrative and archiving module
Travel, equipment and inventory management
CRM with sales module
Finance module + invoicing
Reporting module
The Results
Post-launch, they reported a significant boost in customer satisfaction, referral-based sales and above all, minimum bureaucracy and idle time.
