Project Overview
eCom tasked us with transforming their company into a transparent, autonomous and a team that fires on all cylinders. Their sales & marketing funnels had to be restructured and fully automated. All business processes as well.
The existing product has been dragging for ages and that came to an end, with a simple web and mobile app that acts as a two-way portal.
Our Approach
We began with a deep-dive UX audit, mapping the complete user journey from first app launch to successful transaction confirmation:
Faster onboarding with higher first-time funding.
Scalable system for rapid updates.
Clear security cues that build trust.
The Results
The new system for sales & marketing, operations and client management has resulted in more than a double company growth.
